Elena Aguilar spent this LiveTalk on the conversations that keep going in circles: the partner who never seems to listen, the grandmother who hears every suggestion as criticism, the colleague who sits with her arms folded. Her starting point is simple and uncomfortable. Resistance needs two forces. One person protects, the other one pushes, and the pushback lives in the space between them. Drop your hand and what is left is not resistance. It is fear, sometimes grief, and a human need that feels threatened.
In the recording you will find the six core human needs behind almost every no, the Mind the Gap tool for checking six other explanations before you decide that someone simply does not want to cooperate, why changing behaviour alone never holds, and what to do the moment you catch yourself explaining the same thing for the third time. The live Q&A closes with Elena’s answer to one question: what to change before your next difficult conversation tomorrow morning.
